Meet Our Coaches | The Best Advisors
At Metis Health Technologies, we understand that navigating the complexities of healthcare requires more than just technology; it requires expertise, guidance, and a personalized approach. Our Terra coaching team is here to empower your organization and enhance patient care through tailored coaching solutions.
Spring Lane, MSN, FNP-C | Healthcare Coach
Spring is a versatile healthcare professional with over 20 years of nursing experience. As a pioneering entrepreneur in preventive care, she established Exceptional Wellness and played a key role in building effective accountable care organizations (ACOs) and nurse-led teams. Her expertise in healthcare informatics equips her with a deep understanding of data's power in transforming patient care. As a Family Nurse Practitioner (FNP), Spring focuses on preventive and personalized medicine, advocating for a systemic shift toward wellness. Her diverse background uniquely positions her to lead and guide those seeking to transform healthcare, championing a future where prevention-focused primary care is the norm for all.
Expertise | Preventive medicine, healthcare informatics, personalized care
Paul Harkaway, MD | Physician Coach
Paul is a seasoned physician leader with a strong focus on population health. With extensive experience in clinical and accountable care settings across various healthcare sectors, including payers, hospitals, and multi-specialty group practices, he excels in health management strategy and clinical innovation. Known for his consensus-building skills, Paul drives transformation and champions sustainable change in healthcare. He firmly believes in delivering better health and care at lower costs while restoring the joy of medicine for those who care for us.
Expertise | Population health, health management strategy, clinical innovation
Amy Kata, MPA | Quality and Data Analytics Coach
Amy is an innovative healthcare leader with nearly two decades of experience. Most recently, she served as Vice President of Quality & Data Analytics at Beaumont (Corewell) Health, where she achieved top hospital rankings for US News & World Report, among various recognitions for quality programs. She holds a master's degree in public administration with a concentration in healthcare administration from Western Michigan University and a bachelor's degree in economics from Michigan State University.
Expertise | Quality improvement, data analytics, healthcare administration
Beth M. Duckles, PhD | Research Coach
Beth is a co-founder and research director at Organizational Mycology, offering evidence-based strategy development for scientific communities. With a PhD in sociology from the University of Arizona, she employs a mixed-method social science approach to solve complex cross-disciplinary problems. Currently, she is involved in funded research supporting leaders of open-source scientific software projects and is affiliated with the AI Risk and Vulnerability Alliance and Data & Society.
Expertise | Research methodology, evidence-based strategy, social science
Lori Kostoff, PharmD | Population Health Consultant
Lori is an experienced population health consultant with over 20 years in the hospital and healthcare industry. Alongside her pharmacy training, she possesses skills in physician relations, healthcare management, health informatics, population management, and data analytics. Lori is passionate about patient advocacy and collaborates with independent primary care physicians to improve patient outcomes.
Expertise | Population health management, data analytics, healthcare management
Annie Reyes, R.N., C.M.B., C.M.O.M., C.P.C | Healthcare Operations Coach
Annie is a dedicated healthcare professional with extensive experience in medical billing, administration, and practice management. With expertise in billing and coding, financial management, and staff recruitment, Annie optimizes the operations of medical practices and ensures compliance with regulatory requirements. Her proficiency across patient populations and payment models has led to increased access to equitable care and enhanced patient satisfaction. Driven by a desire to make a positive impact in healthcare, Annie welcomes new challenges to further contribute to healthcare organizations' success.
Expertise | Medical billing, practice management, regulatory compliance

Our Coaching Philosophy
Our expert team collaborates closely with you to identify inefficiencies, optimize operations, and develop actionable strategies, ensuring your practice thrives in today’s dynamic healthcare landscape. With Terra, empower your organization to achieve long-term success and enhance patient care.
Join Us on Your Journey!
Are you ready to elevate your practice and enhance patient care? Connect with our coaches today to discover how Terra can transform your healthcare organization.